Missing Orders
If any part of an order is found to be missing, damaged or is rejected upon delivery, the customer must contact the shop assigned to the order immediately. You may be asked to provide a photo of the damaged items for us to process a refund. Upon receipt of your delivery please make all your enquiries within 24 hours, after that we may not be able to process a refund.
Cancellations
An order can be cancelled up to 72 hours before delivery. No refund will be granted passed the deadline. Products will be delivered to the location nominated by you at the time of placing the order. Customers may change their nominated location for delivery by amending their order providing this is done before 12 noon on the previous working day. Deliveries through a company scheme will only be made to the locations nominated by the company.
Refunds
If you are requesting a refund or partial refund please email
[email protected] with the following Name / Number / Order Number / Reason For Refund. The Refund Request Must Be On The Same Day As Delivery
